Connecting BSNL Employees / Subscribers 4 Growth of BSNL: BSNL Online Complaint Portal to reach Higher Authorities for Pending Issues

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BSNL Online Complaint Portal to reach Higher Authorities for Pending Issues

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Telecom Major PSU Bharat Sanchar Nigam Limited(BSNL) allows all their Mobile, Broadband and Landline, WiMAX customers, to made long pending complaint issues via simple Public Grievance Registration Form to reach to higher authorities of BSNL.

This Public Grievance Complaint Management System of BSNL is one of latest productivity enhancement tools used with integrated complaint booking portals via single platform, wherever there is a need of lodging the complaints by subscribers for any long pending issue from the side of BSNL, relates to Landline, Mobile, Broadband, WiMAX,  misbehavior by staff etc...


BSNL Headquarters/Corporate office of BSNL situated at New Delhi will monitor all the complaints booked with this portal, to resolve the complaints within specified time period issued by BSNL/TRAI.

At first BSNL customer should have to book their complaints at BSNL Selfcare Portal,  Toll Free complaint numbers of 198(Local authorities for immediate attention for the service), & 1500, 1502, 1503,1504 etc accordingly, as per complaint nature.

Even after the complaint hasn’t been resolved with the local authorities, BSNL customers may have to lodge their long pending complaints through this Public Grievance Complaint Management System Portal.

Book your Complaint on Public Grievance Online Complaint Portal - Procedure
Booking of compliant on this BSNL Public Grievance Online Complaint Portal is very very simple.
Open your web browser and just logon to BSNL Public Grievance Registration Form http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp to lodge a complaint

BSNL Online Complaint Portal to reach Higher Authorities for Pending Issues
Select Telecom Circle or State, Fill your details in requisite fields (Name, Address, Place, E-mail Address, Contact No, Telecom SSA/Unit, Grievance-Phone, Grievance Nature, Grievance/Problem in Brief), which is must, to reach to BSNL authorities and a contact with the customer.

After filling the details, click on submit, then you will get one complaint ID, note down this, so that you may follow your complaint in future. The complaints of long pending lodged in this Public Grievance Online Complaint Portal by the users of Landline, Broadband, WiMAX, Mobile or any BSNL
service
, will be monitored by higher authorities of BSNL Circle Level and Corporate Level to resolve the issues within a specific time period.

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