Bharat Sanchar Nigam Limited may waive off rental of disconnected phone lines

Bharat Sanchar Nigam Ltd is likely to compensate its customers whose telephones have been disconnected for over 10 days by waiving off the rental. Telephones of Rajeev Nagar, Indira Nagar and Rane Nagar residents have been dead from May 10 when the earth movers operated by the National Highway Authority of India used for widening the road, snapped the cables.


With the phones remaining off the hook, the resident along with corporator Archana Jadhav met BSNL officials and demanded waiver of rental for the period it has been disconnected. The BSNL officials have given them an assurance that they will consider it. "It has been a long time that the telephone connections of the residents have been disconnected. We raised the issues with the officials and demanded that the customers be given rebate in their rentals," Jadhav said. She said it was mandatory for BSNL to give discount in rental if the telephone connections were disrupted for more than four days.

BSNL's junior telecom officer A R Akhade said they have been constantly requesting National Highway Authority of India to be careful while carrying out the work and they had even deputed a person to guide the highway authority on the location of cables.
"But those employed by NHAI only continue to disrupt lines every now and then. This incurs revenue loss to BSNL, too," Akhade said.